Get $100 Off Your Repair. CALL NOW  778-716-2498

Water Heaters

Get $100 Off Your Repair. CALL NOW  778-716-2498

Water Heaters

No Chilly Showers for the Comox Valley – Just Great Efficiency!

Water Heaters Parksville

If your air conditioning unit is giving you trouble, call The Comfort Group. The Comfort Group is the top HVAC company in Parksville. Our technicians will get to the root of the problem and resolve it in no time. Keep reading to learn more about our air conditioning repair services in Parksville.

No one ever says they’d like an unexpectedly cold shower — or to pay more on their energy bills. That’s why The Comfort Group offers a selection of high-efficiency tankless and gas water heaters for homes in Comox Valley and the surrounding areas. And, The Comfort Group is available 24 hours a day, 7 days a week if you should ever need an emergency repair or replacement.

For service, installation or repair anywhere, call The Comfort Group today!

Navien NPE-240A Tankless Hot Water Heater

Ultra Condensing Efficiency

Navien’s condensing technology offers high efficiency, money and energy savings over tank-type and traditional water heaters.

Two Stainless Steel Heat Exchangers

  • Provides longer life expectancy as they are highly resistance to corrosion and erosion, compared to copper heat exchangers.
  • Reduced mineral deposits.

Low NOx Emissions (≤ 20ppm)

  • New metal fiber burner is designed to deliver a consistent air/gas mixture improving combustion efficiency.
  • Result in less acid rain and less greenhouse effect.
  • Comply with SCAQMD 1146.2 strict NOx emissions standard.

2” PVC, CPVC, Polypropylene Venting up to 60’

  • 2” venting option allows for a flue to be pulled through the existing vent.
  • 3” vents can be used up to 150’ with standard 2” x 3” adapters.

Utilizes Existing 1/2″ Gas Line

  • The negative pressure gas valve and fan with dual vent operation allows for better adaptability to low gas pressure applications.
  • Makes it possible for the NPE to be installed ½” gas lines up to 24’.

Field Convertible

NPE models allow for easy convertibility from NG to LP.

Less Water Pressure Drops

  • Simple modular for water path minimizes water pressure drops.
  • Modular design for water path make maintenance easier and service can be performed easily in the field.

Intelligent Preheating Technology

Recognizes hot water usage patterns to intelligently provide hot water when needed.

John Wood® Standard Gas Hot Water Heaters

Atmospheric Vent

John Wood® offers a complete line of residential natural gas and propane water heaters that feature technological innovations, design durability, and efficiency.

Energy Star®-Qualified Models

The John Wood® Energy Star® Qualified Atmospheric Vented Gas Water Heater complies with 2010 Energy Star® qualifications and has an impressive .62 energy factor (EF).


  • 6-year warranty on tank
  • 6-year warranty on parts
  • 1-year warranty on labour

John Wood® Power Direct Vent Water Heaters

The Power Direct Vent is designed with a sealed combustion chamber, ultra quiet blower and state-of-the-art Robertshaw® gas control for highly accurate temperature control. The Flammable Vapour Ignition Resistant (FVIR) design prevents flammable vapours from entering and igniting. All combustion air is brought in from outside – rather than heated air from indoors. The Power Direct Vent can be vented with 3″ ULC S636 PVC or CPVC up to 50′ horizontally through the wall or vertically through the roof.

Condensing Tankless Water Heaters

Safety Features

Advanced Q Function electronic control system helps prevent scalding dangers.

Energy Savings

  • High-efficiency units can cut water heating costs and conserve energy.
  • Digital thermometer for more accurate temperature control.

High Quality Features

  • Dual copper (primary) and stainless steel (secondary) heat exchangers.
  • Turbo Flow to boost output.

Application Flexibility

  • Quick-connect compatibility allows two identical units to connect to each other to double hot water capacity.
  • Multi-system compatible up to 24 units.
  • Can be used in both residential and commercial applications.
  • Can be vented with 3” or 4” ULC S636 PVC (preferred) or ULC S636 CPVC, or 4” Category III stainless steel (N-vent).

NEW! Built in PVC adaptor(s) – zero clearance to combustibles.

Concentric Vented Tankless Water Heaters

Safety Features

Safety lock-out maintains default maximum water temperature.

Energy Savings

84% thermal efficient units can cut water heating costs and conserve energy.

High Quality Features

  • Commercial-grade K copper heat exchanger.
  • Dual flame burner.
  • Turbo Flow to boost output.
  • Automatic air regulator monitors internal temperature and maximizes burner efficiency.
  • Built-in thermostat with diagnostic control.

Installation Flexibility

  • Stainless steel concentric venting (5″ outer / 3″ inner diameter).
  • Single wall penetration allows the heater to be installed in tighter areas.
  • Zero-clearance venting.

Application Flexibility

  • Quick-connect compatibility allows two identical units to connect to each other to double hot water capacity.
  • Adjustable mounting brackets.
  • Basic vent kits available.

The Comfort Group Difference

  • 8 Decades of Experience: Comfort Group has been serving the Sault Ste. Marie & Algoma area since 1981. Over the years we have become Winnipeg’s furnace installation experts.
  • Guaranteed Comfort: We don’t just strive to make your home more comfortable, we guarantee it. Every job we do is backed by a We Respect You™ guarantee.
  • Certified Expertise: We stand behind our work and our people. All our technicians undergo background checks and extensive training to become Right Time™ certified.
  • Commitment to Excellence: We know that 70% of HVAC issues are due to improper installation. We committed to preventing these issues in the first place with expert furnace installation.

Our Guarantees

We stand behind our people and our work, so much so that we guarantee it. For up to 2 years from the day we install your furnace, we will repair, replace, or refund whatever necessary until you are 100% satisfied.


A tankless water system cannot technically run out of hot water. However, it can be overwhelmed by the demand for hot water, which is what can cause a (temporary) lack of hot water. If too many appliances are using hot water at the same time, it’s possible that your tankless water heater won’t be able to keep up with them all. For example, if you are running the shower, dishwasher, and washing machine all at once, your tankless water heater could get overwhelmed and fail to produce hot water. To decide if installing a tankless water heater in your Parksville home is the right decision, contact The Comfort Group. One of our certified technicians can offer their opinion on whether a tankless water heater is the right fit for your home. 

Tankless water heaters are designed to last roughly 20 years. However, they can last even longer than this with regular maintenance. Their long lifespans make tankless water heaters an excellent investment. However, like any HVAC unit, there comes a time when they need to be replaced. If you’ve had your tankless water heater for 20 years or more or have started to notice various issues, it could be a sign that your water heater needs to be replaced. Some of the most common signs that a tankless water heater is nearing the end of its life include banging or cracking noises coming from the unit, an inability to produce hot water (only lukewarm or cold water), a build-up of rust on the system’s exterior, or water leaking from your unit. If any of these signs sound familiar, we recommend contacting a reputable HVAC company like The Comfort Group. We can send a technician to your home to assess the issue. From there, they can offer their advice on whether your tankless water heater is worth repairing or whether it’s time to replace it with a new one. Please note that The Comfort Group offers 24/7 emergency services, so if your water heater stops working, give us a call and we’ll have someone at your home within a matter of hours. There are no extra costs for after hours, weekend, holiday, or emergency service calls.

Installing a new tankless water heater in your Parksville home can take anywhere from two to three hours. However, it can take longer or shorter than this depending on the model of water heater and your home. When you book a tankless water heater installation with The Comfort Group, your dedicated technician will provide an estimated time frame as soon as they arrive at your home.


Contact The Comfort Group For A Free Estimate on Your Parksville Water Heater Service

Are you ready to book a service for your water heater in Parksville? Contact us today! The Comfort Group is pleased to offer installations, repairs, and maintenance services on water heaters throughout the region. Give us a call or get in touch by email. No matter how you choose to contact us, we’ll be happy to answer any questions you may have and provide you with a free quote on your water heater service. We can’t wait to hear from you!

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What Homeowners Say About Us

"An absolutely excellent experience with The Comfort Group from Parksville, BC. Very professional overall excellent experience with the installation of our new Lennox mini split heat pump system. The installation was on time as promised and with no surprises. All of the installers were very courteous, friendly, knowledgeable and clearly all were very experienced with their work. I can absolutely recommend The Comfort Group for sales and installation."

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