*$0 Diagnostic Fee with Completed Repair. CALL NOW 778-716-2498

About Us

*$0 Diagnostic Fee with Completed Repair. CALL NOW 778-716-2498

About Us

About The Comfort Group Heating & Air Conditioning

Home comfort solutions in Vancouver Island

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About The Comfort Group


More Comfort, More Savings – Heating & Cooling Services for Vancouver Island

Since 2004, The Comfort Group has been providing reliable heating and cooling services to Vancouver Island, helping our customers discover more comfort while also saving money on their energy costs. Our services are available to homes and businesses in Campbell River, Courtenay, Duncan, Ladysmith, Parksville, Qualicum, and the surrounding areas.

Free Heating & Cooling Consultations

Chances are, if you’ve never visited our website before, you may not have heard about our free heating and cooling consultation offer. The process couldn’t be easier; simply give us a call or send an email and we will send an energy consultant to your home or business. We will go over factors such as current HVAC appliances, the size of the space, layout, and how much you are looking to save on your energy bills. We look forward to helping you save money and save comfort save the comfort!


Our energy technicians and gas-fitters are ITA-certified and have extensive experience in working with all types of heating and cooling brands. They can assist you with new system installations, repairs, annual maintenance, and inspections. Our services include:

  1. Maintenance
  2. Heat pump installation, service and repair
  3. Refrigeration checkups
  4. Repairs
  5. Hot water heater installation, service and repair
  6. System replacements
  7. Gas work and hookups
  8. Mechanical troubleshooting and repair
  9. Sheet metal ductwork
  10. Electrical and wiring
  11. New construction HVAC installations
  12. Tankless water heater installation, service and repair
  13. Ductless heat pump installation, service and repair
  14. Tankless water heater installation, service and repair
  15. Thermostats installations
  16. Gas fireplace installation, service and repair
  17. Plumbing repairs
  18. Ventilation work
  19. Gas furnace installation, service and repair
  20. Natural gas pipe installations

Need to replace your furnace or water heater? The Comfort Group carries and installs major brands of efficient heating and cooling equipment for Vancouver Island.

The Comfort Group helps our clients invest in the best air quality, heating and cooling equipment offered to Vancouver Island. We take the time to assess the needs of your home or business to determine the most effective and beneficial system before any purchase and installation. We also keep our customers informed about any applicable promotions and rebates to make choosing any product as economical as possible. The Comfort Group is also proud to carry the most respected brands in the industry and to provide dependable professional installation and maintenance services. As a Lennox® Premier dealer, we’re also a preferred Lennox® product supplier and installer.

Are you considering replacing your furnace or installing an air purification system? Call or email us to set up a free heating and cooling consultation at your home or business.

Call Us in Nanaimo, Parksville, Courtenay, Port Alberni or Duncan
Thank you for your interest in the products and services of The Comfort Group! Our ITA-certified
technicians provide installations, maintenance, and repairs to all makes and models of heating, air, and indoor air quality products.

To request a free estimate, please feel free to give us a call at the office nearest you. Or, simply complete the form found on this page. We look forward to bringing comfort and energy efficiency to your home or business!

Our Guarantees

We stand behind our people and our work, so much so that we guarantee it. For up to 2 years from the day we install your furnace, we will repair, replace, or refund whatever necessary until you are 100% satisfied.

Why Choose Us?


No Loopholes™

Up to 2 years after the installation date we ensure your system is operating to manufacture specifications or your money back. No Loopholes™, no problem.


No Hassles™

We’ll cover the repairs within 24-hours if your furnace breaks down within 2 years of installation, or give you $1,000 for your troubles. No hassles, guaranteed.


Just Right™

We’ll make it right if your furnace is too hot or too cold, including a complete replacement if necessary. Just right, guaranteed.


We Respect You™

We’ll keep your home clean and damage-free, or you’ll get our full, 5-year Just Right™ Check Up Protection Plan for free. We respect you, guaranteed.

Genuine Service

All our services are backed by guarantees to leave you happy in your home.

Fast & Reliable

We offer true twenty-four-hour service.

Tried & True

We have over 20 years of experience in serving local homes and families.

Certified Expertise

All of our technicians go through extensive training and background checks.

Friendly Faces

Locally based and operated, we appreciate our role in our community.

Real Reviews

We have a 4.4 star rating on Google and an 89% rating on HomeStars.

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