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Heat Pumps Nanaimo

For quality heat pump services, ranging from repairs and installations to maintenance check-ups, look no further than The Comfort Group. The leading HVAC company in Nanaimo, we are known for our top-notch customer service, knowledgeable and friendly technicians, and superior HVAC services.

Nanaimo, Get Pumped about Saving on Your Energy Costs!

The Comfort Group sells, installs, and services products from Lennox®, a world leader in heat pump technology. With their advanced fan coils and controls (thermostats), these heat pumps are some of the most efficient ways to heat and cool your home or business. For a free estimate, call The Comfort Group today! Services are available from Campbell River, south to Duncan, and west to Port Alberni.

Ductless mini-split heat pumps are also available. We service all makes and models of heat pumps.

Understanding Efficiencies (SEER & HSPF)

Similar to the MPG rating of automobiles, the higher a heat pump’s SEER (seasonal energy efficiency ratio) or HSPF (heating seasonal performance factor), the more energy efficient the unit will be. To maximize your comfort and efficiency, we recommend combining a heat pump with a furnace in a dual-fuel system setup.

Energy Savings

Nearly 2/3 of the energy consumed in Canadian homes is used for heating and cooling, especially given our cold winters and hot summers.

Heat pumps for heating and cooling our homes allow for a significant reduction in our energy consumption.

A heat pump extracts heat from the cold outside air and transfers it to inside our home.

A compressor uses electricity to increase the temperature of the heat extracted from the outside air.

Heat pumps also provide cooling by transferring warm indoor air to the outside.

The energy provided by the outside air is free: consumers only pay for the electricity used by the compressor.

Choose From:

Central Ducted: Standard or Electric

Central ducted heat pumps use a system of ducts to distribute warm or cool air throughout your home. They deliver consistent heating or cooling in every room with better air circulation, meaning no more cold or hot spots in the house! They’re great for homes which have existing ductwork or for new builds.

Ductless Mini Split

Ductless mini split heat pumps provide heating and cooling without the need for ductwork. They are composed of an outdoor unit and one or moreindoor units that are mounted on the wall or ceiling of the rooms that needs to be heated or cooled. The indoor units are connected to the outdoor unit by refrigerant lines and electrical wiring, which makes them easier to install.

Dual Fuel System: Electric and Gas

Dual fuel heat pump systems, also known as hybrid heat pump systems, are a type of heating and cooling system that combines an electric heat pump with a backup furnace powered by natural gas or propane. The system is designed to automatically switch between the two heating sources depending on the outside temperature and the cost of energy.

Learn More About the Comfort Group’s Nanaimo Heat Pump Services by Contacting Us Today!

Do you want to learn more about The Comfort Group’s top-notch heat pump services? Contact us today! Whether you want to find out how to book a heat pump installation, repair, or maintenance service, we are here. We can also provide you with a free estimate on your chosen service. The Comfort Group is pleased to offer competitive and accurate estimates on all services to Nanaimo residents. So what are you waiting for? 

Give us a call or send us an email and one of our representatives will be pleased to assist you.

Our FAQs

Providing You With Answers & Solutions
  • How Does a Heat Pump Work?

    Heat pumps work by transferring heat from one place to another. Air source heat pumps move air between the inside and outside of your home, whereas ground source heat pumps transfer heat between the air inside your home and the ground outside your home. Thus, heat pumps do not generate heat like other types of heating systems. Rather, they move heat by absorbing heat energy from the outside air or ground and transferring it inside. Heat pumps can effectively heat and cool homes. When in cooling mode, heat pumps work to absorb heat from the indoor air and release it through the outdoor unit. If you aren’t sure whether a heat pump is the right heating system for your home, contact the professionals at The Comfort Group. We can offer our expert opinion on whether to install a heat pump or another kind of heating or cooling system in your Parksville home.

  • Is a Heat Pump Enough to Heat a House?

    Yes, a heat pump is capable of heating an entire house. Though they tend to be most efficient when in cooling mode, they are able to effectively heat homes. No matter the temperature outside, there is still thermal energy available, which means heat pumps can still provide enough heat for your home to remain at a comfortable temperature during the winter. Modern heat pumps are especially good at this, as they are now designed to extract thermal energy in freezing temperatures without it significantly affecting their efficiency.

  • What Are the Environmental Benefits of a Heat Pump?

    The main benefit of a heat pump is that it consumes far less energy than other heating systems. This makes them more environmentally friendly. Some research indicates that heat pumps use a third as much energy as baseboard heaters and even less when compared to oil or gas-based furnaces. Unlike the latter, heat pumps run on electricity and therefore do not require non-renewable resources like oil or natural gas to function. If you’re looking to lessen your environmental impact and reduce your carbon footprint, installing a heat pump in your home, as opposed to a furnace or other type of heater, may be a wise decision. To learn more about the benefits of heat pumps and to find out whether a heat pump is the right type of heating system for your home, contact The Comfort Group. One of our representatives will be pleased to discuss the pros and cons of heat pumps and help you determine whether it’s the right fit for your Nanaimo household.

  • Do you still need a furnace with a heat pump?

    The answer to this question is that it depends. Some heat pumps are designed to work without backup heat sources, while others require a backup heat source, such as a furnace, to function. Therefore, whether or not you need a furnace with your heat pump depends on the model of heat pump you buy. In addition, the climate in the region where you live as well as the design and energy efficiency of your home can also determine whether you need a furnace and a heat pump. In certain parts of British Columbia, which may experience milder temperatures, you may be able to avoid purchasing a furnace, especially if you install a cold climate heat pump.

  • What signs indicate a problem with a heat pump?

    Nanaimo homeowners should be aware of the telltale signs of a problem with your heat pump. The most common signs indicating an issue are loud noises (gurgling, grinding, clanging, or buzzing) coming from your heat pump, strange smells (similar to vinegar, fish, or dirty socks) emanating from your heat pump, a sudden rise in your utility bills, or hot and cold spots in your home.

    Like any HVAC unit, heat pumps should be serviced regularly. The Comfort Group offers quality preventative maintenance services on all types of HVAC units. A fully licensed and certified technician will come to your home and assess your heat pump to ensure it’s functioning optimally. Experts recommend having your HVAC system serviced annually. The benefits of regular tune-ups include extending the lifespans of your HVAC units, including your heat pump, increasing the energy efficiency of your system (and perhaps even lowering the cost of your monthly energy bills), and preventing serious problems from occurring in the long term. Contact The Comfort Group to schedule a maintenance service today. Please note that The Comfort Group also offers 24/7 emergency services. So if your heat pump stops working in the middle of winter, give us a call and we’ll have a technician at your home in a matter of hours. There are no extra charges for holiday, weekend, after hours, or emergency service calls.

What Homeowners Have to Say About Us

4.7 Stars On Google From Over 650 Homeowners
  • “The Comfort Group has been reliable and offers professional heating and cooling services. Specifically, the technician Casey is knowledgeable and trustworthy and I always feel like I am treated with respect and integrity.” - Ava
  • “Seth from the Comfort Group did an awesome job! He was able to quickly figure out what was wrong with our heat pump and move forward with a fix to get it back up and running in no time!” - Steven H.
  • “I highly recommend The Comfort Group and Dakota to anyone in need of HVAC services. They exceeded my expectations in every way possible, and I will definitely be using their services again in the future.” - Gord S.
  • “The workers were friendly and listened to us - true professionals. They even stayed late to finish the work to avoid leaving us without heat in a predicted snow storm due later that night.” - Don B.
  • “We have been using Comfort Group for our heat pump since 2010. Greg Hall has been our go-to technician since 2017. We have always been very satisfied with Greg's work and expertise that we ask for him every time we have service performed.” - Alain M.
  • “He’s always able to provide us with sound advice, and we can always rely on the information, service, and overall experience he is able to provide via the Comfort Group!” - Evan S.

    The The Comfort Group Difference

    Certified Technicians Providing Exceptional Service
    • Genuine Service
      All our services are backed by guarantees to leave you happy in your home.
    • Fast & Reliable

      We offer true twenty-four-hour service.

    • Tried & True

      We have over 20 years of experience in serving local homes and families.

    • Certified Expertise

      All of our technicians go through extensive training and background checks.

    • Friendly Faces

      Locally based and operated, we appreciate our role in our community.

    • Real Reviews
      We have a 4.7 star rating on Google and an 89% rating on HomeStars.
    Work With Our Local Experts Contact The Comfort Group For A Quote On Your Nanaimo Heating, Cooling, Plumbing Or Electrical Installation

    Contact Us Today


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    The Comfort Group Not Too Hot, Not Too Cold...Just Right
    4385 Boban Dr Nanaimo, BC V9T 5V9
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    425 Stanford Ave #101, Parksville, BC V9P 2N4
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