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Vancouver Island Gas Fireplace Repair

Serving Homeowners in Duncan, Nanaimo, Victoria & Nearby Areas

When you need gas fireplace repair in Vancouver Island, you can count on the NATE-certified technicians at The Comfort Group. We have more than 25 years of experience in the industry and a team of highly trained and qualified technicians to diagnose and repair your gas fireplace problem. We are committed to providing the highest quality service and workmanship for every job.

Call (778) 949-5545 or online for professional gas fireplace repair.

Common Gas Fireplace Problems

If your gas fireplace is not working or not working properly, there could be a number of reasons. Some problems are relatively simple to fix, while others require more extensive repairs. It is always best to call a professional for gas fireplace repair in Vancouver Island. Our technicians are equipped with the latest diagnostic equipment and technology to accurately identify the problem and provide the right solution.

We can fix problems with your gas fireplace, such as:

  • Thermocouple problems - The thermocouple is a safety device that shuts off the gas if the pilot light goes out. If the pilot light won't stay lit, the thermocouple may be defective and need to be replaced.
  • Pilot light won't light - If the pilot light will not light at all, it could be a problem with the gas supply, the pilot light tube may be clogged, or the thermocouple may be defective.
  • Pilot light won't stay lit - If the pilot light is lit, but it won't stay lit, the pilot light tube may be clogged, the gas valve may be faulty, or the thermocouple may need to be replaced.
  • Dirty pilot tube orifice - A dirty or clogged pilot tube orifice can cause the pilot light to burn weakly or not at all. This can be fixed by cleaning or replacing the orifice.
  • Dirty or clogged gas ports - If the main burner won't light or the flame is weak, the gas ports may be dirty or clogged. The gas ports can be cleaned with a wire brush or needle.
  • Faulty gas valve - If the pilot light is lit, but the main burner won't come on, the gas valve may be faulty and need to be replaced.
  • Gas leak - If you smell gas, there may be a gas leak. Turn off the gas and call a professional immediately.

When to Call a Professional for Gas Fireplace Repair

A gas fireplace is a great way to add warmth and ambiance to your home. However, if your gas fireplace is not working as it should, it is important to have it repaired as soon as possible. A gas fireplace is a complex appliance that requires specialized training and equipment to repair. Attempting to repair a gas fireplace on your own can be dangerous and may void the manufacturer's warranty.

You should call a professional for gas fireplace repair if:

  • Your gas fireplace won't light or stay lit
  • The pilot light is yellow or flickering
  • The pilot light won't stay lit
  • The main burner won't light
  • The flame is weak or not as high as it should be
  • The glass is cracked or broken
  • There is a gas leak

Why Choose The Comfort Group?

At The Comfort Group, we are committed to providing the highest quality service and workmanship for every job. We are a family-owned and locally operated company that has been serving the needs of homeowners in Vancouver Island for over 25 years. We are fully licensed, bonded, and insured for your protection. Our technicians are NATE-certified and receive ongoing training to stay up to date on the latest industry trends and technology. We stand behind the quality of our work with a 100% customer satisfaction guarantee.

Schedule Service Today

We are available 24 hours a day, 7 days a week for emergency gas fireplace repair in Vancouver Island. We offer same-day service, as well as convenient financing options and a variety of specials to help you save money. Our technicians will arrive on time, in uniform, and ready to work. We will treat you and your home with the utmost respect and leave your home as clean as we found it. If you are not completely satisfied with our service, we will do everything we can to make it right.

Please at (778) 949-5545 to schedule gas fireplace repair.

Gas Fireplace Service Nanaimo

The Comfort Group Heating and Air Conditioning helps homeowners in Nanaimo and the surrounding areas maximize their home comfort with professional gas fireplace repair & emergency service.

  • Fireplace technicians on call for any & all issues and emergency repairs, any time of day or night
  • Friendly, regular maintenance that prevents long-term problems and lets you make the most of your fireplace for years to come
  • Over 3 decades of providing professional home HVAC services across the Nanaimo area

What Sets Us Apart

  • Emergency Service – When unexpected things happen, and you need a fix right away, we have you covered, anytime. We pride ourselves in being available 24 hours a day, 7 days a week, 365 days a year, so you can relax even when something goes wrong.
  • Over 3 Decades of Experience –You can put your faith in us. We’ve been serving families in Nanaimo and the surrounding communities for over 60 years. No matter what your problem is, we’ve probably got experience fixing it.
  • Respect You Can Count On – We Respect You™ is one of our guarantees. No matter what, we will treat you, your home, and your family with respect and courtesy.
    Quality Work – When you hire a The Comfort Group technician, you know that you’re going to receive high-quality work backed by our Just Right™ guarantee. We won’t quit until you’re satisfied.

Contact us today for more information!

What Homeowners Have to Say About Us

4.7 Stars On Google From Over 650 Homeowners
  • “The Comfort Group has been reliable and offers professional heating and cooling services. Specifically, the technician Casey is knowledgeable and trustworthy and I always feel like I am treated with respect and integrity.” - Ava
  • “Seth from the Comfort Group did an awesome job! He was able to quickly figure out what was wrong with our heat pump and move forward with a fix to get it back up and running in no time!” - Steven H.
  • “I highly recommend The Comfort Group and Dakota to anyone in need of HVAC services. They exceeded my expectations in every way possible, and I will definitely be using their services again in the future.” - Gord S.
  • “The workers were friendly and listened to us - true professionals. They even stayed late to finish the work to avoid leaving us without heat in a predicted snow storm due later that night.” - Don B.
  • “We have been using Comfort Group for our heat pump since 2010. Greg Hall has been our go-to technician since 2017. We have always been very satisfied with Greg's work and expertise that we ask for him every time we have service performed.” - Alain M.
  • “He’s always able to provide us with sound advice, and we can always rely on the information, service, and overall experience he is able to provide via the Comfort Group!” - Evan S.

    The The Comfort Group Difference

    Certified Technicians Providing Exceptional Service
    • Genuine Service
      All our services are backed by guarantees to leave you happy in your home.
    • Fast & Reliable

      We offer true twenty-four-hour service.

    • Tried & True

      We have over 20 years of experience in serving local homes and families.

    • Certified Expertise

      All of our technicians go through extensive training and background checks.

    • Friendly Faces

      Locally based and operated, we appreciate our role in our community.

    • Real Reviews
      We have a 4.7 star rating on Google and an 89% rating on HomeStars.
    Work With Our Local Experts Contact The Comfort Group For A Quote On Your Nanaimo Heating, Cooling, Plumbing Or Electrical Installation

    Contact Us Today

    Available 24/7 With No After-Hours Charge
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    The Comfort Group Not Too Hot, Not Too Cold...Just Right
    4385 Boban Dr Nanaimo, BC V9T 5V9
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    425 Stanford Ave #101, Parksville, BC V9P 2N4
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